This Privacy Policy governs how Santa Fe Home Loan Corporation, Inc. uses, maintains, and discloses information collected from users (each, a "User") of the sfm@sfmlompoc.com and sfmcal.com websites("Site"). This privacy policy applies to the Site and all products and services offered by Santa Fe Home Loan Corporation, Inc.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, and phone number. Users may, however, visit our Site anonymously. We will collect only personal identification information from Users if they voluntarily submit it to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in specific Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection to our Site, such as the operating system and the Internet service providers utilized, as well as other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may set their web browser to refuse cookies or alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Santa Fe Home Loan Corporation, Inc. may collect and use Users' personal information for the following purposes:

• To improve customer service

• Your information helps us respond to your customer service requests and support needs more efficiently

• To personalize user experience

• We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site

• We may use the feedback you provide to improve our products and services.

• We may only use the information Users provide about themselves when placing an order to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To run a promotion, contest, survey, or other Site feature

• To send Users information they agreed to receive about topics we think will interest them.

• To send periodic emails

• If users opt into our mailing list, they may receive emails that include company news, updates, related product or service information, etc.

• If the User would like to unsubscribe from receiving future emails at any time, we include detailed unsubscribe instructions at the bottom of each email, or the User may contact us via our Site.

How we protect your information

At this time, we've made every attempt to prevent your ability to provide us with your personal information through our website. However, on any collected information, we adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Third-party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may constantly change. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites with a link to our Site, is subject to that website's terms and policies.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. Therefore, we never collect or maintain information at our Site from those we know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Santa Fe Home Loan Corporation, Inc. can update this privacy policy anytime. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that you must review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you disagree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Santa Fe Mortgage

203 B North H Street

Lompoc, CA 93436

805-819-2131 or ryan.davis@sfmlompoc.com

This document was last updated on 11/25/2024